Shipping & Delivery

We ship internationally from China, to over 100 countries around the world. If you cannot found your country on the checkout page, it means this country cannot be delivered for uncontrollable reason. 


Shipping Methods We Offer
Option 1. Free economic shipping (25-35 Working days)
We provide super saver free economic shipping for all orders, although it takes a little long time to delivery. It is free. 

Option 2. Standard Shipping (11-15 Working days)
We offer standard shipping which taken about 11-15 working days to delivery for $17.68 to United States and $20 to Rest of the World. You can get free if your order over $150 dollars ( for America customers) and free over $200 (for other customers).

Option 3. Expedited Shipping (6-8 Working days)
We offer expedited shipping for customers who are in a harry. 

Note:

1. Expected delivery time is calculated by the working days that not included weekend (because the shippers may take weekend break in some cities.) 

2. Both Standard Shipping and Expedited Shipping can't ship to P.O. BOX or Military addresses.

3. All costs incurred by the customs are borne by customer.


Track Your Order
After we send out your order, an automatic shipment email with the tracking number will be sent to the email address which you have used to place your order. In this email just get the tracking URL of the shipping courtier and tracking number, then you will see the latest update of your parcel.
So please ensure you have given the right email address of yours so that you can receive the automatic shipment email from us, if you have not received the email in 5 days, you can just send us a email to service@gardeniajewel.com asking for the shipment information.

Order Status:
• Processing: we have received the payment and the order has been sent to our fulfillment centers.
• Complete: complete means we have sent the jewelry but not means the customer has received the dress.

Please Note that we are investing more technical resource to make our system powerful and giving better user experience, but it's step by step processes, if you have some troubles or problems with our system, please let us know.